Interdate / Support / FAQ

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FAQ(часто задаваемый вопросы)

I think I have received a message but I can not read my message. Do I something wrong?

Every member can open its messages on Interdate without any limits. You have to go to post/Inbox. You can go to this section when click on post button on the top of page or click of the number of your received messages( this number is red and you see it together with other information in the right side of first page). So every new message that you receive apears here as a red colored line before you read it. Click on open then this message will be open and you can read it.

It seems something wrong in the second step of registration because I have filled all forms correctly, but program does not allow me come to the next step as it says about correction of text!

In the second step and at filling of your Essay, the program test your entries for not permited signs. For example if you give a lot of space characters in field, the program do not accept it. Also some anormal charcters as § $ % # are not allowed. More of that if you do not use space between several words also program warn you to correct your text. It is important to know that your Nickname "........." is already registered then you shall log in with this nickname and your password. The Program will lead you to registration form and photos site in the Profil editing area.

What is an ID number?

If you have signed in successfully, the program assigns you a 7-digit number. It will be forwarded to your E-Mail address together with your registered data. It would not appear in your member profile for the future, since it is only an identification code between you and Interdate-Service. Keep it well and never pass it on to other members. If you have lost this number you can also receive your personal ID-number via e-mail in Forgot your password?" of this page.

In order to set up my member profile and to use the functions or contact other members, do I have to pay something?

No, nothing at all. Every member can use interdate functions free of any charge, so long has completed its profile and do any nonserious actions on Interdate. This would be recognized by program and interdate team. If a member offend to Terms and Conditions or Privacy policy then, his access to available functions will be restricted or blocked.

How can I delete my registration form or my Profil?

To delete your profile you have to login and go to the members area/profile/setting, enter your password and Id-number and click the button "Carry out removal". You can also contact us by E-mail and removal will be accomplished by us. For this we need your nickname, your password and your ID number.

Do you still have questions? Then contact us!